SP
Suni P

1 reviews | Active since Apr 2011

25 Jul 2016, 05:25

Billings

<p>vodacom promised to call back but they didnt regarding my account - do not make promises you guys cannot provide to customers!</p> <p> </p> <p>now they go and debit my account for such a huge amount that i do not have funds for my other debits!!! please return my monies today. i made payment last week of which is reflecting on your system!!!!!!!!!!! </p> <p> </p> <p>i am sick and tired of Vodacom's poor service - they used to be so professional</p>

0
Replies (2)
Vodacom
Vodacom's reply25 Jul 2016, 05:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

SP
Suni P's update25 Jul 2016, 05:51
Reviewer Update

so i see its a standard official business reply - no one will call back :-(((((((((((((

pathetic