ML
Marelizez L
1 reviews | Active since Dec 2012
12 May 2018, 07:11
Billings
As from January there is been a ******up with my email accouts. January me and my husband did not get ours we queried it his is soeted. February I receive my invoices 4 different emails with invoices confusing. March receive same way. April receive only invoices send the email to complaints just as well I spoke to ghost town. May just Invoices. Who ******d my account up I want my email with my statement as I always received it from vodacom. The last one was Dec 2017.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 May 2018, 11:57Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 May 2018, 11:57
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 May 2018, 09:54Good day
Thank you for taking my call. Your reference number is EC-1JES-17JJ94 and I will send you a statement and ensure that you also receive going forward.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Vodacom's reply16 May 2018, 09:54
Official
Good day
Thank you for taking my call. Your reference number is EC-1JES-17JJ94 and I will send you a statement and ensure that you also receive going forward.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,