SM
Samantha M
1 reviews | Active since Mar 2012
15 Mar 2015, 11:57
billing you in erong months
I bought data in feb but it was billed with the Jan invoice. How can vodacom expext me to pay them end of Feb for something I bought in feb. I asked for my itemised billing for Dec and Jan because eventhough I buy data thjere is forever additional charges to my number. This is day light ******* because who buy 10GB a month, how do they justify the billing. I paoid what I know is owing to vodacom, now my phone is off as if I didn't pay a cent. Vodacom rectify ur billing and sent a correct invoice and statement and get my phaone back on line. Not my problem if you incorrectly invoice us.
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Replies (1)Vodacom's replyOfficial
15 Mar 2015, 13:54Hello Sammy Sam,
Please accept our sincere apology for any inconvenience caused.
We are currently investigating this matter and will update you regarding this.
Kind regards
Vodacom Consumer Website Team
Please accept our sincere apology for any inconvenience caused.
We are currently investigating this matter and will update you regarding this.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply15 Mar 2015, 13:54
Official
Hello Sammy Sam,
Please accept our sincere apology for any inconvenience caused.
We are currently investigating this matter and will update you regarding this.
Kind regards
Vodacom Consumer Website Team
Please accept our sincere apology for any inconvenience caused.
We are currently investigating this matter and will update you regarding this.
Kind regards
Vodacom Consumer Website Team
