1 reviews | Active since Aug 2017
Billing with no contract and No Account
Vodacom has been taking R110 a month for a data stick I purchased over 3 years ago. When I try to cancel this contract, They have no record of the account however they are still taking the money Every Month! I would not sign up with Vodacom ever again due the poor financial systems and controls they have in place. Rob you and claim incompetence as an apology. Not good enough!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Wayne,
Feedback has been given.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Wayne,
Feedback has been given.
You may review your rating on the Hellopeter website.
Regards,
Lucian