KN
Kershen N

1 reviews | Active since Mar 2015

26 Mar 2015, 12:54

Billing while Roaming in Poland

I was looking at my bill for December and was billed for calls and SMS that was never made by me.<br> The number in question was to *** and was between 3 to 20 seconds from the 2 December till 5 December. The total cost was R181.09 and the SMS were to *** and cost R2.41 for a total of R33.74<br> <br> What are these and why was I billed for it if I never made those calls or SMSes?

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2015, 15:55
Official
Hello kershenn,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,