KN
Kershen N
1 reviews | Active since Mar 2015
26 Mar 2015, 12:54
Billing while Roaming in Poland
I was looking at my bill for December and was billed for calls and SMS that was never made by me.<br> The number in question was to *** and was between 3 to 20 seconds from the 2 December till 5 December. The total cost was R181.09 and the SMS were to *** and cost R2.41 for a total of R33.74<br> <br> What are these and why was I billed for it if I never made those calls or SMSes?
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Replies (1)Vodacom's replyOfficial
26 Mar 2015, 15:55Hello kershenn,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2015, 15:55
Official
Hello kershenn,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
