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vusimuzi N

1 reviews | Active since Jun 2011

24 Apr 2017, 14:47

Billing while account is finished

<p>Please becareful when opening the account with vodacom. their billing and service is bad. i paid off the account and they billed me R500 and say i owe them and they put me on credit bereau. dont bother yourself with their legal because they work for Vodacom they dont help. i am still waiting for their call till today but my name is credit bereau. Run as fast as you can. they have bad service and billing</p>

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Replies (3)
Vodacom
Vodacom's reply24 Apr 2017, 15:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Apr 2017, 07:40
Official

Dear Vusimuzi,

We've responded to you via email and await your reply.

Regards,

UW

Best regards,

Vodacom
Vodacom's reply28 Apr 2017, 11:01
Official

Dear Vusimuzi,

Thank you for the response.

Our Legal Team will make contact with you.

The reference number is EC-0CMO-2RSWAZ

Regards,

UW

Best regards,