BILLING - UNKNOWN AMOUNT PUT THROUGH BANK ACCOUNT
<p>I sent the below email to customer service 2 days ago and have not received a response as yet!!!!</p> <p> </p> <p>Good day, please can I urgently be informed as to why i had an amount debited from my bank account for Vodacom.</p> <p><br />This is very urgent, I was never informed about this and I would like to know why this was done.</p> <p><br />Ref.Vodacom ********** 169 I. 8Mar 00:00 R370.00</p> <p><br />Regards</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Accounts Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
We escalated the matter to the Accounts Team for further investigation and feedback.
Kind regards
Vodacom Consumer Website Team
Dear Client
The Accounts Team responded to you via email. Should you have any further queries, please respond to them directly.
Kind regards
RJ
Vodacom Consumer Website Team
Dear Client
The Accounts Team responded to you via email. Should you have any further queries, please respond to them directly.
Kind regards
RJ
Vodacom Consumer Website Team
I HAVE RECEIVED AN EMAIL, I WAS DOUBLE DEBITED ON MY ACCOUNT.
THIS IS *****, I EXPECT A CALL FROM A MANAGER IMMEDIATELY!!!!!
I HAVE RECEIVED AN EMAIL, I WAS DOUBLE DEBITED ON MY ACCOUNT.
THIS IS *****, I EXPECT A CALL FROM A MANAGER IMMEDIATELY!!!!!
Since my complaint logged on the 8th March, I have not received a call from Vodacom Management.
BEAWARE PEOPLE, VODACOM FRADULENTLY DEBITS YOUR BANK ACCOUNT WITH MONIES NOT DUE BY YOU.
THEY NON-CHALANTLY TELL ME THAT IT WAS AN ERROR, HOW MANY OF THESE DEBITS HAVE GONE THROUGH UNNOTICED!!!!!
DISGUSTING SERVICE AND RESPONSES
Since my complaint logged on the 8th March, I have not received a call from Vodacom Management.
BEAWARE PEOPLE, VODACOM FRADULENTLY DEBITS YOUR BANK ACCOUNT WITH MONIES NOT DUE BY YOU.
THEY NON-CHALANTLY TELL ME THAT IT WAS AN ERROR, HOW MANY OF THESE DEBITS HAVE GONE THROUGH UNNOTICED!!!!!
DISGUSTING SERVICE AND RESPONSES