Billing twice for one phone

In October 2014, I opened a new contract for a Vodacom smart 3G tab which cost around R59. The consultant who was helping me upgraded my other number and opened a new contract for the same phone.<br> <br> I went to Vodacom to alert about them about this and the manager, Poppy promised that they will remove the new line in my name and pay for it. I agreed to that, but to date my bank account is still being debited for that other number which they are responsible for.<br> <br> I went to Vodacom to enquire about this and I was told to bring my bank statement so that they can confirm that Vodacom does really debit from my bank account even though the invoices that reflect from their side does really show that my bank account is being debited. I went to Que at the bank for a seven months bank statement ,which will incur bank charges. When I went to the bank around 2:00pm I was told that the staff is on lunch and as such I will not be assisted. I couldn't wait as I had a trip to Polokwane.<br> <br> I am not going to continue to waste my time, mileage and petrol to go to Vodacom in burgersfort to sort this out while they are not going to pay for it.<br> <br> I will be happy if this matter will be resolved