billing system penalises customers
Vodacom is the worst cellular network. How can you bill a customer inn December for October. Account averages R2500 a month. With Wi-Fi not utilised during the day, calls mostly from alternative number. Ridiculous. Contract coming to an end yet the number was cancelled already or rather migrated to prepaid. Ridiculous billing system
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Jan 2019, 17:43 Dear Customer, Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jan 2019, 17:43
Official
Dear Customer, Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
19 Feb 2019, 08:13When was contact made. This is Vodacoms incompetence and the client is liable.
's update19 Feb 2019, 08:13
Reviewer Update
When was contact made. This is Vodacoms incompetence and the client is liable.