1 reviews | Active since Nov 2012
Billing ****
Vodacom is an unfair institution. according to me, my contract was suppose to expire in June. this contract had at discounted price. In June 2018 i received a bill indicating double the price. when i called them i was told the discount ended in march. how was I suppose to know if i was not informed? Yet my bill for April and May was billed at the discounted amount. I queried the bill and was told it will be sorted. To my surprise i still got debited the double amount, when i called them to check what happened, now all of a sudden the agent tells me the discount ended in May. I want my money back Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Best regards,
