MD
Mohini D

1 reviews | Active since Mar 2009

22 Dec 2016, 11:34

Billing refund since September

<p>Please note that i am waiting feedback fro a billing refund since September. </p> <p> </p> <p>You are very quick to debit my account however very slow to refund when it is your fault. </p>

0
Replies (3)
Vodacom
Vodacom's reply22 Dec 2016, 12:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MD
Mohini D's update23 Jan 2017, 12:34
Reviewer Update

This no reply - putting things on hewllo peter does not help - shocking service.

MD
Mohini D's update25 Jan 2017, 10:21
Reviewer Update

Sent a nother hello peter cause its still not resolved