MM
Mampuru M

1 reviews | Active since Feb 2015

19 Feb 2015, 16:08

billing quiry

I recharged my internet ****le with 3gig and in less than an hour electricity went off and the following day when the electricity comes back, my data bundles were finished. I called the 082155 and they told me they will check my account and after checking I was told that my data bundles were indeed finished but they will give me 3gig.i was then given 2.1gig and I called in again and until today(19-02-2015) I haven't had any response.<br> <br> My main complaint is how fast the data bundles got finished considering the fact that I had no electricity on the day in question, please check my account for reference***)<br> <br> Mampuru Monyama<br> Contact Number: ***

0
Replies (1)
Vodacom
Vodacom's reply20 Feb 2015, 06:27
Official
Hello mampurum,

We do thank you for the posting

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,