TM
Tibor M
1 reviews | Active since Mar 2009
26 Sept 2018, 07:50
Billing Query
I contacted Vodacom regarding a query with my account, I am on the Red classic package as of the 1st September and my invoice so far reflects charges for data and voice calls. I received a SMS notification, Ref 1- ********** ********** that my query has been resolved, can someone please update me on how this has been resolved, my invoice online is still as before, please advise.
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Vodacom's replyOfficial
26 Sept 2018, 09:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Sept 2018, 09:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,