Billing Query

<p>I have 4 contract lines with vodacom. 2 which are data contracts and 2 voice contracts which are topup and i was paying roughly R1400 on a monthly basis. In February i contacted vodacom and requested a quotation to pay off the devices on my contracts so that my monthly bill will be less. Vodacom quoted me R13 449.97 which i made payment and provided proof of payment along with a signed copy of the quote they sent me. End of February as they were supposed to debit my account for line rental and data or airtime, they did not. End of March Vodacom debited my account R4239.70. I have caalled their customer care line and they cant pick up what the debit order was for as i have paid off all my devices owed to vodacom and my monthly service fee should not axceed R900 and that they will log a service call request of some sort, its been 2 days now and still no response from Vodacom, i have school fees to pay with this money and they are just sitting doing nothing about it.</p>