1 reviews | Active since Jan 2014
Billing Query
On 23 March 2016 I have logged a complaint about my billing, ref# S3-GPF1E-ENJ6Q, with that I have received an SMS that someone will be in contact with me within 14 working days. Till today I have not received a single phone call from any of your representatives. My contract normally is R600pm but for March I must pay close to R1000. This is quite unacceptable as my call limit is set to R50. When will someone contact me to sort this out?
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards,
Vodacom Consumer Website Team