1 reviews | Active since Jan 2016
I call Vodacom on the 8/12/2015 with my cellphone no:*** inquiring about the contract debits order that was deducted . Vodacom debited R849.97 instead of R720.64 and I was told that the reason that they debited R 129.33 extra is because I went beyond the call limit with the modern contract no:***) which I understand. Then I specifically told the guy which I never took his name to make sure that they blog my modern once the 1 gig is finished so that I don't exceed my call limit again. The guy told me that they can only stop the call limit once it exceeded R50, because of the contract that I took . Then I agree that he make the call limit and also .<br> <br> I was surprised that on the 7 Jan Vodacom debited R1400.00 and was told that I exceed my call limit again. Clearly the person that I ****ked with never activated the call limit. I call again on the 08/01/2016 around 14:45 and spoke with the lady called Itumeleng Molefe explaining my frustration and she said she will activate the call limit and the supervisor will call before 15:30 regarding the previous matter that the call limit was not stop because I wanted to be paid back my money which is R679.63. I waited
Best regards,
Best regards,
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