LB
Louis B
1 reviews | Active since Sept 2016
13 Feb 2025, 09:06
BILLING PROBLEMS
I am writing this review very cross with service I am getting from Vodacom I cancelled my contract with Vodacom end of Jan 2025 for service that was not working now Vodacom handed me over for R215.00 stated I did not pay for Des 2024 where I do have my slip where payment was made spoke to a lady at Vodacom stating I must go back to the shop for them to allocate the payment . VODACOM PLEASE WAKE UP . Sort this nonsense out or I will be taking this mater further
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Vodacom's replyOfficial
13 Feb 2025, 10:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Feb 2025, 10:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team