AL
Adrian L
1 reviews | Active since Jul 2017
17 Dec 2020, 15:07
Billing problems
I had a query regarding my account on the 1st of Desember 2020. My query was ecalated to someone with my reference number. It's been two weeks later and i haven't received any response from them yet.
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Vodacom's replyOfficial
18 Dec 2020, 06:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 06:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team