Billing problems
<p>I got a contract which was on promotion for R578,99 for 20 Gig router and about 5 months in to the contract am being changed a different amount to the promotion I purchased. It's being over 3 weeks which they have been investigating and I still have not answer from them and they blocked the line and threading with black listing.</p>
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Vodacom's replyOfficial
05 Jul 2017, 06:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jul 2017, 06:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,