Billing Problems

<p>Vodacom deducted too much money from my account and after phoning them and they confirmed it nothing further has happened. I had to phone them on 3 separate occasions before I got a reference number and up to date have had no further communication from them. Every time I phone to follow up they say the same thing the query is still in process and phone back after three days. Vodacom is fast to deduct money but extremely slow to refund the customer. I see this as very bad service and expect feedback as requested.</p>