JK
Johnson K
1 reviews | Active since Sept 2016
08 Jul 2021, 08:07
Billing problem
Hi Vodacom,
The R605 that I paid in May is still not reflecting on my statements nor invoices. I was debited R895.02 when I was suppose to be debited R396.96 as per credits that when made on my account. Could I please urgently be refunded R 498.33. My bill is not making sense after I thought this was resolved.
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Vodacom's replyOfficial
08 Jul 2021, 08:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2021, 08:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team