SZ
Sibusile Z
1 reviews | Active since May 2020
05 Mar 2021, 15:48
Billing problem
Bad service I received a call from them saying they did not get my payment in August,September and October 2020 I then went to the bank get a bank statement show all three months transactions successfully Emailed them and their response was go bank to the bank and asked them we the money was going Even now they still calling me advising I owe them I even attached bank statement I went to two stores and email about three times
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Mar 2021, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2021, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team