********* Billing Practices by Vodacom

I am extremely disappointed with Vodacom’s billing practices. Despite agreeing that my contract debit would be processed on the 25th of each month, Vodacom consistently debits my account on the 2nd or 3rd of the following month. This causes the debit to bounce, leading to unnecessary charges of R188 for unpaid debits.

Now, I am being told that I owe over R300 in charges due to these repeated bounces, which is completely unfair and *********. I demand an immediate resolution to this issue, including a correction of the billing date to the 25th as agreed, and a reversal of the unfair charges imposed on my account.