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lihle D

1 reviews | Active since Dec 2017

13 Dec 2017, 13:31

billing of unknown subscription

I was wrongfully billed by vodacmlive for fo sumthing I never subscribed to and when I tried to get them to cancel I was told they were blocked from cancelling anything from vlive which I don't fully understand.It's been two months now this jujumoby **** has been deducting 7 rands a day.I am sick of them!!!

0
Replies (1)
Vodacom
Vodacom's reply13 Dec 2017, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team