TC
Thilo C

1 reviews | Active since Jun 2011

11 Jul 2016, 10:27

BILLING OF R0.21, AFTER ITS PAID AND CLOSED!

<p>Why on earth are you billing me for 21cents when the contract is paid, supposed to be closed and number is prepaid??? </p> <p> </p> <p>The contract ended 30/05/2016, number to prepaid as at 31/05/2016. Final owing to Vodacom was R188.60 and Vodacom debited R188.60 on the 28 June 2016 and a zero balance reflecting. </p> <p> </p> <p>I OWE ZILCH, ZERO, NADA!</p> <p> </p> <p>Dam irritated and annoyed with your emails!!</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2016, 11:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team