LM
Lerato M
1 reviews | Active since Sept 2013
06 Apr 2015, 17:46
Billing of data
On the 1st of April 2.3 GB was loaded on my phone. I called Vodacom that this was inaccurate as O receive 2.00GB every month. They retracted their mistake. Today the 6th of April, my data is at 800MB which is not possible. That is TOO much! I don't use that much data, and it always lasts me right till the end of the month. Upset and angry customer
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Replies (1)Vodacom's replyOfficial
07 Apr 2015, 06:27Hello LeratoLira,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply07 Apr 2015, 06:27
Official
Hello LeratoLira,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
