LM
Lerato M

1 reviews | Active since Sept 2013

06 Apr 2015, 17:46

Billing of data

On the 1st of April 2.3 GB was loaded on my phone. I called Vodacom that this was inaccurate as O receive 2.00GB every month. They retracted their mistake. Today the 6th of April, my data is at 800MB which is not possible. That is TOO much! I don't use that much data, and it always lasts me right till the end of the month. Upset and angry customer

0
Replies (1)
Vodacom
Vodacom's reply07 Apr 2015, 06:27
Official
Hello LeratoLira,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team