MC
Mkateko C

1 reviews | Active since Nov 2015

10 Nov 2015, 14:39

Billing of a Closed and Paid up Account!!

I had accacount with Vodacom I*** and paid the balance amount in January 2015. The account was handed over to Vodacom's collectors VVM, who have been sending me emails and sms's demanding payment. I have called VVM to explain the situation, email them the invoices. I have also emailed Vodacom legal and sent the invoice as proof of payment, still the threat emails and sms's continue demanding monies I dont owe.<br> <br> Fix this matter urgently.

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2015, 15:07
Official
Hello Mkateko12,


Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in order to assist with your query.

Regards

Consumer Website Team