Billing nightmares

So my billing problems with Vodacom are just not ending I went into the store to make payment on Friday 1st October now I am receiving calls and SMS’s saying thaty account is in arrears whereas I have paid I am sick and tired of Vodacom harassing me first my payment on the Vodacom app could not be traced I had to use my money to up and down to the bank and stores and finally had to resort to hellopeter for the matter to be resolved now being afraid to use the app again I went to pay in store and still I have problems I do not know what else to do because the call centre agents say that my account is not in arrears but I receive calls numerous times a day telling me to pay my account

I would also like for my numbers to be removed from your data base for upgrades and new lines I am not interested in taking up anything new with Vodacom seeing that I am already receiving horrible service from them remove my numbers from your data base so that your agents do not call me a thousand times to force me into taking up contracts that I do not want. If I decide to upgrade or take up a new contract I will call or go into the store I do not want anyone calling me and demanding that I take up contracts I am sick and tired of this