DA
DOMINIC A
1 reviews | Active since Feb 2014
20 Mar 2021, 08:39
Billing nightmare!
Billing department serves their customers a great injustice! Since December 2021 l have tried to cancel my data package and billing department keep billing me for it! Recent urgent email correspondence to Vodacom don’t get dealt with expediently! Monies get deducted off my account that shouldn’t be!
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Vodacom's replyOfficial
20 Mar 2021, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team