CK
Charmaine K
1 reviews | Active since May 2011
10 Jul 2023, 08:45
Billing Nightmare
Vodacom billing services is absolutely terrible, for the past three months they have been charging me for travel data bundles that I have not purchased. All attempts to get this resolved via email have been ignored! Every month I send an email query these travel data bundles and each month I'm ignored.
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Vodacom's replyOfficial
10 Jul 2023, 09:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jul 2023, 09:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team