Billing Nightmare

<p>October I was accidently mograted to a SMART L instead of a Flexi 350, I had to pay a bill of +-R1055 at the end of November odd and was told I would be reimbursed. </p> <p>I then recieved an invoice due end December for 1200 this was charging me for the flexi package account for November and December 2016 (according to statement). Now why must I pay for November 2016 , when I have paid for a Smart L for November 2016 . NOW I recieve my statement and I have been charged a screen charge fo R70 ... I was told this was free !!!! </p> <p>Secondly I pay for november Smart L , data and mintues... but that gets thrown away ... it look like I am being over charged ....</p> <p> </p> <p>ever since migrating I have paid everything but the 849 monthly fee that i was supposed to </p>