BILLING NIGHTMARE!!!!

<p>Vodacom is extremely unhelpful.</p> <p>In October I received a bill for September of R3300.00 which was apparently for data usage. I buy data bundles every single time my data is depleted. After me having to follow up & call vodacom from 25th October till the 21st November, almost every single day I eventually got an answer that "out of good faith as a loyal customer my account will be credited". The account took days to credit. Then in november I received another ridiculous bill, however my phone was off for most of October as i reveresed the debit order for Vodacom's mistake. I have paid my bill for October & ANOTHER SUPPORT CALL was logged for Novemeber, only to be told by your accounts department that the support call is CLOSED? My query has not been resolved!</p> <p> </p> <p>How can i be billed such ridiculous amounts for two months in a row. Your accounts department are now refusing to unlock my line DUE TO VODACOMS lack of assistance in having their billing resolved.</p> <p> </p> <p>I have spoke to 5 other people recently also with Vodacom experiencing the same problem with billing!</p> <p> </p> <p>SORT THIS OUT! Pathetic.</p>