Billing Nightmare

<p>Good day, I have 3 top up contract with vodacom, 2 of them i should only pay 199 and the one i should only pay 169, I also recently had taken up a wifi router with 5GB of data which i was quoted a flat fee of R199 only and nothing more, however it reflecting much higher amounts on my billing on Vodacom Online, please investigate as I have the call recorded of the sale and this is becoming an issue as I am experiencing endless problems with vodacom, I am close to cancelling all contract for the lack of competency , either with most of Vodacoms consultants or Vodacom new systems, and referring the matter to the ombudsman because of the lack of service delivery and errors occurring as well as transparency in billing statements, it just does not make sense because if i have a top up contracts I would definitely know what i should and should not be paying</p>