MM
Mpho M
1 reviews | Active since Jun 2025
06 Jun 2025, 09:49
Billing my account almost a year after my contract
****mers, been trying to cancel my contract since last year, every time you tell me everything is cancelled but that’s not the case at all. I told you , I don’t want I don’t want any products with you anymore no minutes, no data. You Keep on billing my account and every month I call and find out that you placed me on another value added service . I’m sooooo tired . Next stop ombudsman.
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Replies (1)Vodacom's replyOfficial
06 Jun 2025, 10:13 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jun 2025, 10:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
