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Mpho M

1 reviews | Active since Jun 2025

06 Jun 2025, 09:49

Billing my account almost a year after my contract

****mers, been trying to cancel my contract since last year, every time you tell me everything is cancelled but that’s not the case at all. I told you , I don’t want I don’t want any products with you anymore no minutes, no data. You Keep on billing my account and every month I call and find out that you placed me on another value added service . I’m sooooo tired . Next stop ombudsman.

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2025, 10:13
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team