Billing me for a contract i didn't sign up for.

Hi Vodacom, <br> <br> I am unable to get proper help from any of your call centre staff.<br> I have signed up for an online contract and wanted the contract on my pre-paid number.<br> But then Thokozile Ndebele activated a contract on the wrong number and i am being billed for her mistake.<br> Pre-paid number that had to be converted to new contract is ***.<br> INCORRECT CONTRACT NUMBER - ***