Billing issues and threats

I am having a HUGE problem with Vodacom. I closed my contract with them and queried my final data bill which was insanely high. They confirmed it was in fact data I used and by that time handed me over to VVM attorneys for collection. I made payments to VVM attorneys, kept my proof of payments but last year when I called them to get a balance I was informed the account was back with Vodacom. When I called Vodacom they told me they can't find an account for me. This year, I noticed Vodacom on my credit record for the original amount handed over! Despite the R1600 payments made to VVM. When I queried this with the new attorneys this account was handed to, they claim that Vodacom says they don't recognize the account I paid money to! In between, I myself called VVM, confirmed the bank account number was in fact the one I have paid. Now, I am receiving threatening messages from TJ Moadi lawfirm telling me they are going to summons me and collect my personal goods! I have mailed Vodacom and TJ Moadi my payments to VVM more than once, in fact 5 times now. I have been calling Vodacom and finally mailed their legal department. This is dragging out, its been 3 months of battling with them! Can someone please send me the ombudsman's details since Vodacom refuses to provide me with them.