VR
Vinod R
1 reviews | Active since Sept 2016
22 Jun 2017, 12:17
Billing Issues
<p>Vodacom starting charging for ebilling without my consent , I have now cancelled the ebilling but they have already billed me for the last 3 months .</p> <p>Ref nr 1- ********** ********** no call or feedback since 13/06</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Jun 2017, 13:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jun 2017, 13:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Jun 2017, 14:02Good day Vinod,
As per our telephonic conversation , this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply22 Jun 2017, 14:02
Official
Good day Vinod,
As per our telephonic conversation , this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,