<p>After numerous calls to cancel my contract after expiry Vodacom STILL haven't cancelled since Nov 2016! Running up a bill of R3800-</p> <p>Nov 2016 my call limit of R200 was removed without my consent and an invoice of R2600 was issued! Hence me deciding to cancel my contract! Numerous calls later- without feedback my sim was NOT switched to Pay as you go from 1 January 2017 as arranged! </p> <p>I run my business from my phone and this has caused me great financial losses!</p> <p>Number in question: ********** 140</p> <p>Current number: ********** </p> <p>Reference number: 1- ********** 495590</p> <p> </p> <p>Being transferred from one call centre to another- no luck as Cancellations department not online at present! </p> <p>Have wasted roughly R100 on airtime just to rectify this problem!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Client
Please note that the Data Team created a credit for the charges. We will respond to you via email in order to provide feedback regarding your account.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
Please note that the Data Team created a credit for the charges. We will respond to you via email in order to provide feedback regarding your account.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
Please note that the Data Team created a credit for the charges. We will respond to you via email in order to provide feedback regarding your account.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Client
Please note that the Data Team created a credit for the charges. We will respond to you via email in order to provide feedback regarding your account.
Kind regards
Vodacom Consumer Website Team
Best regards,
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