Billing issues

<p>I renewed my 3 contracts with Vodacom in 2014been with them for over 14 years, One was for data (R84.50), other two for cell phones (R158.49 + R317.50), My monthly bill was R560... however in September I paid R500 and received an sms and nonstop voice recorded calls that my account is in arrears with R188.00, to my shock as I only expected to be in arrears with R60 I tried to get hold of them so that I can understand why R188?? was sent from one department to the other ********** ********** ********** was due for upgrade in April and August, app**** on the web and was never processed, decided to cancel all three contracts in September as I was very disappointed with the service, the data line was cancelled immediately in the middle of the month ( lost all my data) yet they made me pay for full month subscription. I still need to know from Vodacom what happened to my Data that i had during cancencelation and why I had to pay R188.00?????? such a bad service in 2016 from them and I don’t think I will take a contract with them. the two contracts end now on the 23rd of November and I’m assured that my lines will continue as prepaid.......</p>