Billing issue still not resolved

I posted below complaint on 12/04. Received call from Malvern @ Vodacom,14/04, stating that account would be cancelled. Lydia is still receiving SMSs stating she owes money on the account. Matter therefore unresolved.<br> In March Lydia Fakude took a call from Tebogo at Afrihost, claiming to represent Vodacom, telling her she could get a free cellphone, no costs/contract, because she'd recently taken out a Vodacom contract. I phoned Tebogo on Lydia's behalf to confirm no costs/contracts. Lydia accepted the offer, 2 men delivered the cellphone, requesting a copy of mine & Lydia's ID & employment confirmation letter. The phone was very basic, Lydia didnt want it, they fetched it. Then Lydia got a sms from Vodacom: new line registered to her acc *** for a uChoose Flexi100 & *** activated. The sms stated: dial 082111 for queries, contact *** & ***. Vodacom deducted R300 from her bank acc. Lydia queried this and Vodacom advised she must go to the bank to get it reversed. '