Billing issue for the past 3 months
Good day Vodacom,
please assist with incorrect billing issues on my account for the past 3 months. Month in and Month out I am forced to call the service department to assist with billing issues, and this is not the 3rd month in a row whereby I am experiencing difficulties trying to get help.
I am being charged 3 times the amount than what was agreed to between vodacom and myself.
please assist in resolving this issue.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team