Billing Issue

<p>Dear Vodacom, in order to get you to respond to me, it seems I have to once again post a complaint on Hellopeter. For a massive corporation such as yours, one would think you'd have better processes in place. At least acknowledge receipt of emails. My lines were cancelled as a result of poor signal in our complex, however, it seems I am still being billed as per normal even though I have a letter confirming cancellation. Please can we resolve this soonest as I need to make payment on my one remaining line.</p>