PL
Phil L

1 reviews | Active since Dec 2009

15 May 2017, 10:37

Billing is up to ****

<p>I have just recently upgraded my contract and what a nightmare it has been with vodacom.</p> <p>Who would have thought that upgrading would be such a pain. </p> <p>I have just received my statement and im getting billed for a uchoose flexi 110 and a uchoose flexi 200 on the same phone number. </p> <p> </p> <p>How does your billing system work? Or is it non existant because you would like to ***** your clients out of hard earned money?</p> <p> </p> <p>FIX IT NOW</p>

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Replies (1)
Vodacom
Vodacom's reply15 May 2017, 11:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team