CR
Charles R

1 reviews | Active since Nov 2009

30 Jul 2024, 13:15

BILLING IS A SHAMBLES

Wish I could mark this as a minus star, HelloPeter needs to change their rating system to -100 to +100.

DO NOT!!!! speak to or agree to anything when anyone is phoning in partnership with Vodacom. My billing has now been an issue for over 2 months with no assistance from Vodacom. Emails have apparently been sent with no feedback, I'm still being overcharged after my package has been migrated back to original state.... PAY BACK MY OVERCHARGED MONEY VODACOM, IT CAN NOT BE THAT DIFFICULT. YOU CAN USE MY CALCULATOR!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply30 Jul 2024, 14:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team