1 reviews | Active since Mar 2013
Billing increased within 4 months of new contract
4 Months into my new 24 month contract and VC decides they can increase the monthly subscription. I signed a 24 month contract based on a fixed price for 24 months. ********* to increase existing running contract subscriptions. You advertise a contract at a certain fee for 24 months, then you must keep to the price as that is what you sold to the customer. If you have small print on your contract that allows you to increase subscriptions in the middle of a contract period, then it is still ********* and misleading, None of your sales agents ever advised me as client about this clause.<br> YOU WILL NOT INCREASE MY SUBSCRIPTION FEE AS I HAVE A 24 MONTH CONTRACT THAT YOU MUST HONOUR FOR THE DURATION OF THE CONTRACT!!! <br> <br> Section 48 of the Consumer Protection Act, which prohibits a supplier from entering into an agreement with a consumer on terms that are unfair, unjust or unreasonable, may have been breached
Our records reflect that you have been contacted, and feedback has been provided to you.
Kind regards
Consumer Website Team
Our records reflect that you have been contacted, and feedback has been provided to you.
Kind regards
Consumer Website Team
