SE
Stephan E

1 reviews | Active since Sept 2018

07 Sept 2018, 11:39

Billing Incorrect (Data)

Vodacom is billing me for Data I did not buy. And even after I disputed it they are continuing to bill me for the data bundles. The disputes, all three, was handle very bad and not a single person contacted me as I requested. And they say I cannot fight the fight any higher up the ladder than submitting the dispute.

0
Replies (1)
Vodacom
Vodacom's reply07 Sept 2018, 12:03
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,