Billing incorrect

<p>I have just recently upgraded from a Smart S to a Smart L+ and all of the sudden my billing is R2000+. I have called in for the last several days trying to dispute the fact that my billing is incorrect, even to the point when you add all the figures it does not even amount to the figures I am seeing; my call was drop so many times it is not even funny anymore and when that happens Vodacom does not even have the decency to call me back. I received a January bill for January and I have received a bill for February but I am being billed for January also which is very confusing. My January bill was R1171 and was told by the consultant at the Vodashop that the new contract will only kick in February; which was a lie and according to the NCA when selling contracts you need to be transparent. February I am billed for January , how is that possible? You guys are a bunch of ****** and than you think that we jsust want to be difficult but you are not transparent. I am being billed for to Smart L+, where is the benefit of that? I was billed for a Smart S in January which I knew I received. Someone at Vodacom has added a 250MB MI promo which goes off every month without my consent. If you add all subscription charges for February it does not even accumulate to R1297.02 Can I please have someone competent to attend my query. Vodacom is really dropping the ball, I am very disappointed with the service rendered. My spend per month is +/-R1000 every month and this is what I get in return...maybe its time to go to MTN, Cell C or Telkom</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>