Billing history not accessible

Despite numerous calls and attempts to fix a billing issue, the staff at vodacom are still clueless and just want or bill for something they messed up in the first place. They are very fast to call and remind you that you have a co tract up for renenewal or that they have some fantastic offer to upgrade you for you usage pattern and current bill, however I am still waiting for almost a year now and they cannot fix a simple query that allows me to view all the account on my bill,

If this is how a corporate client is treated I just shudder to think how the individual users are been attended to.

As a result of this terrible service I have been constantly cancelling our contracts as they have been coming up for renewal and currently there’s about 14 contracts left to cancel.