LM
Lezani M
1 reviews | Active since May 2015
03 May 2015, 10:59
Billing headaches/Taking my money!
On the 1st of April I received my R350 airtime from Vodacom as always. With this airtime I buy 3GB of data every month for my phone. So on this day I by accident select a month-to-month and not once off data bundle and receives the following sms from Vodacom \ Your 6 month promotional Deezer 3GB MI Service has been activated". Frantically I phone Vodacom and asks the operator what this means. He tells me I do not have to worry as nothing may be added to my contract account without my signature. I once again ask him if he is sure"
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Replies (1)Vodacom's replyOfficial
05 May 2015, 06:11Hello LMyb,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply05 May 2015, 06:11
Official
Hello LMyb,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
