aA
andrew A

1 reviews | Active since Jan 2016

05 Jan 2016, 12:54

billing gor a service i did not subscribe to

I have been billed by Vodacom ( who has been billed by Waspa smartcall services) for subscribing to a **** site which I deny ever doing. Their response is that I mistakenly clicked\yes"on some sms which automatically started billing me on a daily basis. Neither Vodacom nor Waspa have been able to furnish with with substantial proof of what I actually did. I have requested a refund but they decline saying I did this. What course of action do I have from here on? """

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2016, 20:08
Official
Hello apollo18,

Thank you making us aware of this issue.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team